I've already mentioned that WebDAV is broken in Windows Vista. When the Vista user interface asks you to enter a user name and password for a WebDAV resource it inevitably prepends the hostname to the entered username and tries to log on with that one.

The workaround is to use the command line to map a network drive to your WebDAV folder as follows:

C:\>net use * http://dav.myserver.com/
Enter the user name for 'dav.myserver.com': martin
Enter the password for dav.myserver.com: ****
Drive W: is now connected to http://dav.myserver.com/.
 
The command completed successfully.

The network drive can be disconnected via GUI or via command line as follows:

C:\>net use /delete W:
W: was deleted successfully.

Don't forget to check the output of "net use /?" for inspiration as to what else you can do. :-)

Update (2009-01-18):

I decided WebDAV is too useful to give it up just yet, so I found another workaround on the server side (Apache in my case). Even with Vista SP1 stubbornly keeps prepending the hostname to the entered username, which may show up in your server logs like this:

[error] Digest: user 'dav.myserver.com\\martin' in realm 'dav.myserver.com WebDAV' not found: /

Adding a user called dav.myserver.com\\martin, as the log suggest, didn't cut it in my case but adding one called dav.myserver.com\martin (note the single backslash) did. I am now able to use Vista's Add Network location wizard to access my WebDAV location.

Time for a first look at the not so nice aspects of Windows Vista. And believe me, there are many of those. I'll start off with parts of the user interface I really don't like and couldn't get used to even after a few weeks.

The bad

Window look: I've always liked nice 3D effects and transparency. Heck, they are appealing to the eye and just like we say in German: "Das Auge isst mit." (If you don't know German, it means something like "The eye also eats.") So, I'm fine with eye-candy under one condition: It can't reduce efficiency. That means good performance and good usability. Cause 3D alone never made for good usability.

In terms of performance Vista doesn't do very bad (or at least not because of the graphics) and usability is mostly unaffected by the new Aero interface, but there's one seriously annoying point: the title bars of the windows. It's almost impossible to distinguish the active window from the inactive ones because the title bars are transparent and whatever is behind it (desktop background, other windows, etc.) shines through. So you can't rely on the color of the title bar anymore. See for yourself:

The only reliable indicator for the active window is the red close button at the top right corner. That's hard to get used to.

Explorer: While Explorer usability has improved quite a bit in general, one thing that was really stupid to remove is the text in the title bar. Okay, it's right below but it's not as quick to pick up while you glance over the different windows, and the option to display the whole path was horribly crippled. According to the UI help enabling it doesn't actually have any effect until you switch to classic mode, which hides the tree bar on the left side. (I'd like to see the usability study that made the connection between these two elements.) In reality the full path still doesn't actually show in the window's title bar, it only becomes visible in the Alt+Tab window selector, a change that is independent of classic mode.

Hiding the tree bar has one advantage, namely that there is a reduced delay when opening Explorer windows (on my system it takes 2-3s sometimes, just because the system is waiting for the tree to be generated). However, you almost completely lose the ability to access the context menu of the folder being displayed. On XP you could right-click the icon in the upper left window corner, but that doesn't work anymore because ... it's not there. Even the big fat folder icon in the lower left corner is useless because rightclicking it either gives you the context menu of the current selection or a generic view menu when no selection is active.

Since we're on the topic of usability: There is still no shortcut for creating a new subfolder in the current folder! This simplest of features has been missing since--yes--Windows 95. Even in Notepad you can press Ctrl+N to open a new window. Why doesn't this work in Explorer? (In the meantime I found a great open source tool called AutoHotkey. It can do quite a bit more than the name indicates and adding the shortcut to Explorer is a piece of cake with it.)

Another weak point of Explorer are the different views. The variably-sized icons are fun to look at but quite useless in practice, except maybe for photo folders. It's very questionable whether any user needs the 'Tiles' view or a 'Small icons' view (horizontally sorted) next to the 'List' view (vertically sorted). What's worse is that, in contrast to previous versions, even if you tell Explorer to use the same view for all folders, it still sometimes overrides the user's choice.

[2007-06-18, Update:] When I saw the following I was torn between praying for the Vista Explorer QA guy to be fired and just going to bed and crying myself to sleep:

Yes, column headers that make no sense whatsoever. And, by the way, the headers are also there in other views where it doesn't make any sense, notably in the different icon views. [End of update.]

It almost feels like the Explorer developers never actually use their own program in productive day-to-day work. Rumor has it they're a bunch of disgruntled Windows users secretly trying to convert people to Mac OS X and Linux.

File open dialog: The new file open and save dialogs are not bad, their usage is streamlined with the rest of Windows and Explorer. Slight problem, however: They sometimes take up to a few seconds to come up after selecting the Open or Save menu entry. During that time the application looks like it hangs for no visible reason.

HyperTerminal and Telnet: Telnet is a powerful program that I use on a regular basis. HyperTerminal is somewhat of a pain but it can be useful at times when you try to talk to a serial device. But ... where did they go in Vista? Luckily, the Windows help explains:

HyperTerminal is no longer part of Windows. However, you can use Telnet. It's a simple, text-based program that you can use to connect to another computer over the Internet.

Hmm, ok. Don't know how to talk to my COM port now but at least I can use Telnet to talk to my mail server, can't I?

C:\>telnet
'telnet' is not recognized as an internal or external command,
operable program or batch file.

Right. Well, someone at Microsoft either decided that the telnet.exe in the system32 directory was too confusing for the average user or that it just takes up too much space. After all, saving 75 kB on a system that uses several GB after a blank installation does make quite a difference.

In case you're still wondering how you can get it back: Either install it manually or just copy it over from an old XP you have lying around.

Mouse responsiveness: Windows XP was pretty good in that it was almost always possible to at least move the mouse to test whether the system was still responding. Maybe it's the new 3D look or just the way my graphics adapter driver (ATI Mobility Radeon X1400) handles it, but quite often during heavy I/O (usually caused by excessive swapping) the mouse just freezes for a few seconds.

Accessing shares: Vista has the very annoying habit of always prepending the current domain name when logging onto foreign computers. What this means is that, if the target computer is not in the same domain, you always have to manually specify the computer name. At first it sounds as if this could be worked around by a few extra key strokes, but thanks to that nifty little "feature" I couldn't get WebDAV to work at all! When I try to log on to a WebDAV folder as user 'martin' on 'myhost.net', it always tries to log on as 'myhost.net\\martin'. Obviously that will fail and there seems no way to prevent that.

It's hard to imaging that they could have broken WebDAV support even more than it already was in Windows XP (I had to open a folder through Office first to get it added to the Windows network links), but in this case they've actually done it.

[2007-07-04, Update:] There is a workaround using the command line, which I'm describing in Getting WebDAV to work in Windows Vista.

Bottom line

The items above are certainly things that will make me think twice before I switch to Windows Vista on another machine or advise anyone else to do so. Some of these are why Vista is considered by many to have worse usability than XP.

In the next part I'll be listing a few items that have changed since the last version of Windows and that are very much subject to personal preference.

For reference, here's a list of links to the other parts of my Vista review:

• Windows Vista: User interface (Part 1: The Good)
• Windows Vista: User interface (Part 3: The So-so)
• Windows Vista (Part 4: Explorer)
• Windows Vista (Part 5: Power management)

Let me start off by defending myself to avoid any "I told you so" comments from the start. ;-) I know the rule of thumb that you're not supposed to install an operating system before the first service pack (or however all the other OSs sugarcoat the same concept) was released. I also know that it's risky to do that on anything else than a test machine. But let's face it. Using a system on a day-to-day basis is the only true way to get an objective impression. Reading about it and using it for 10 minutes on a test system with no software installed just won't do it.

So, I went ahead and installed the system on my laptop, a Lenovo T60. What I'm covering in the first three articles should be mostly hardware independent as I'm focusing on the user interface and the general feeling. But for the record, I did use all the latest drivers and upgrade the BIOS.

The good

File search: If you've been working with Windows for a long time, you might remember that the last version to have an easy-to-use file search was Windows ... uuh ... never mind! It seems that as our hard drives grow to astronomic sizes Microsoft finally decided to help users finding again what they lost two weeks after the installation of XP.

In Vista, searching just seems to work. You can use one of the many little edit boxes with the magnifying glass logo (e.g. in the start menu, in Explorer, etc.) and just type away. Most likely the search brings up the right files, documents, and even e-mails.

The search is not perfect, but it's very fast and it gets the job done for most uses. If you need to find that specific .dll you know must be somewhere below the C:\Program Files\ directory, you still need to go the few extra steps because they are not indexed by default. But that's okay.

Start menu: Much has been written about the Vista start menu. It may not be perfect but I still think it's a good compromise between not confusing XP users and efficiency.

The fact that you can now hit the Windows button on your keyboard and start typing the name of your favorite program alone makes it a lot more efficient than the one we knew and hated since Windows 95. Entries (except for the pinned ones) are now sorted by default, so the hardly intuitive Sort by name context menu entry has disappeared. It's also easier to navigate in big menus (I've seen XP start menus with more than 100 top level groups!) because the navigation happens within the actual menu area instead of popping up in all sorts of directions all over the screen. (Also great if you hated the start menu covering your video window while you were looking for a program. ;-)

Snipping tool: Users of OneNote already know and love this feature. It's like your Print screen key on speed: You can select a screen region, which is then copied to the clipboard and inserted into your document. The new Snipper tool does pretty much the same thing. But in addition to just copying the content, you can edit it (with highlighting tools, etc.) and then copy or save it. That's great for making presentations, blogging, or just collecting little pieces of information.

ListView navigation: This is a detail, but I still find it worth mentioning it. To jump to a certain entry in a list or tree, you could always just type the first few letters of the corresponding entry and the selection would jump there. Unless your entry happened to contain a space. In that case, hitting space would "confirm" your selection and further typing was pointless or would even move you to another entry. In Vista, this was fixed, so if you want to jump to the "Windows NT" entry and not the "Windows" entry, you can just type "Windows N" and you're at the right one. Small improvement but useful.

Network connectivity: It's a little hard to explain why and how it works, mainly because I haven't quite figured it out myself, but wherever I go, I (almost) always have network access. If you type your WEP/WPA key once, that's it, Windows will reuse it whenever appropriate, and it seems fairly smart and quick about choosing the best available network.

On XP I remember having to use the horrible IBM Connections tool, a program based on a great idea and designed for people who roam a lot, but, unfortunately, designed by people who hate stable software, intuitive user interfaces, and computer users in general. I was afraid I would have to use it again but to my surprise and big relief that wasn't the case.

Occasionally there are still network outages, but it's hard to tell whether it's really Vista's fault or just due to the usual wireless quirks. I've had to reboot at least once because Vista just refused to connect while my other PC on the same network had no problem at all. Still, a big improvement over Windows XP.

Explorer navigation: Remember what happened when you opened C:\Windows\system32 in XP's Explorer? Right, coffee break. It was impossible to work until Explorer had opened every single one of the many files to display the correct icon. Trying to navigate by typing the first letters would send the selection zigzagging through the entire folder, mostly at random and with a few seconds' delay.

The Vista Explorer does a much better job. It's far more responsive, so it seems the developers have finally put the focus on navigation and not on displaying the icons at all cost. (Don't worry, the icons are still there but they are loaded in the background.)

Unfortunately, there is not much else positive to write about the "new" Explorer. Maybe the new address bar that allows for pretty quick navigation within the parent folder structure. But I'm afraid the rest of it mostly goes into the "Bad" section and will have to wait till later.

Bottom line

The things I've listed above are by far not all the improvements that Vista's user interface introduced, but they're the ones that caught my attention in the first few weeks. I'll discuss later on whether they can make up for all the things that have become worse. And, what's a user interface without the rest of the system? So, there will be at least one article dedicated to kernel-related issues.

For reference, here's a list of links to the other parts of my Vista review:

• Windows Vista: User interface (Part 2: The Bad)
• Windows Vista: User interface (Part 3: The So-so)
• Windows Vista (Part 4: Explorer)
• Windows Vista (Part 5: Power management)

Let's start the Vista topic with a short and unscientific, yet very interesting experiment: comparing how many results Google returns for "xp sucks" and how many for "vista sucks". As of June 9th, 2007 the statistics look as follows:

I'm not saying these numbers are representative, because there are a number of factors to consider here like the fact that Vista got a lot more anticipation and critique than XP. Be that as it may, I still find the numbers entertaining.

I will be posting a series of articles summarizing the experiences I made in the four weeks since I decided to switch from XP to Vista. I'll write about the good and the bad, and we'll see why the above numbers may not be so far from the truth. So, if you've been thinking about switching, this should be an interesting lecture for you.